Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It also can improve client satisfaction by removing monotony of repetitive work and freeing staff to do more impactful work for clients.
Legal practice automation is a multifaceted endeavor that requires a variety of tools and system. Begin by identifying which processes can be automated the best. Some of the most common areas to begin with include document creation, document review, client intake scheduling, marketing campaigns.
A good legal document automation software allows attorneys to quickly create custom documents for each client and matter without having to manually input information. Using templates for pleadings, discovery requests, letters to clients and much more document generation reduces time and improves accuracy. Integrating your document automation software with a legal practice management program eliminates the necessity for manual time tracking. Instead when documents are created, it’s automatically filed in proper case and client file based upon the relevant data inputs.
Attorneys are awestruck by AI because it frees them of the tedious, repetitive task that is a common part of their work. They can focus on creativity and intellectual analysis which is the hallmark of ethical and professional representation.
Clients are also pleased with how quickly their matters are handled in comparison to the traditional client experience, which requires lengthy meetings to collect details and verify it. In addition, the ability to create accurate, customized documents and streamline communications with clients through a single system gives clients a better experience that improves satisfaction retention, referrals and satisfaction.
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